Auto req ID: 4899BR Posting Title: Solution Center Sales Coordinator Location: 0-Corporate Headquarters Company: Estes Express Lines HotJob: No JobDescription: Responds to telephone & email customer quote inquiries as part of a team located in the Estes Solutions Center and the Estes Time Critical CenterDetermines (by retrieval or calculation) and communicates transportation and solution rates and service times in a quick and accurate manner. All actions are documented by notes in the shipment applicationsBooks shipments when customers purchase services and sets up the shipment per the processes necessary for successful service executionTrace and track shipments; provide bills of lading & proofs of delivery, etc., as requested by customersResearch and respond to customer and shipment requests and/or issuesRegular attendance is requiredThis is not an all-inclusive list of job requirements and/or duties and may not contain all capabilities necessary to perform the job at all times due to circumstances; Operational, safety and other needs may require the employee to perform any and all other duties as assigned; Employees are expected, and must be able to perform all such duties and tasksQualificationsHigh School Diploma or General Education Degree (GED), or any combination of education and experience which would provide an equivalent backgroundMust possess strong oral & precise written communication skillsMust work with a sense of urgency and possess exceptional organizational skillsMust be dependableAbility to work independently or in a team setting, in a fast paced environmentPrior sales and customer service experience preferredMust be self-directed & detail oriented in a fast-paced environmentGood computer skills, including Microsoft Word & ExcelKnowledge of AS400 system desiredPrior transportation experience desiredMust be able to comply with all company policies, rules, procedures and Code of ConductMust be able to interact well with othersMust be able to work independently, or in a team settingMust be capable of working under tight time constraints in a high volume environment with multiple prioritiesMust be able to lift approximately 10-15 lbs., or more if required by the essential functions of the jobResponds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlinesMust pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background checkMust be authorized to work in the United States